Any premium subscription service to one of our online dating platforms will require a fee - this will appear as Vodpayu on your statement and may be a recurring fee, depending on your subscription type. 

Example Statement 

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"Why does my bank statement have a charge for" 

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“Why am I being charged?”

In order to initiate a subscription of services on one of Vodpayu's digital dating platforms, a charge is incurred. This may re-bill monthly, depending on your chosen subscription type. 

You can pay to upgrade your account to full VIP status by visiting the Membership page at any time. 

By visiting the Membership settings on your site of choice, you are able to cancel your paid subscription at any time. 

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

If you are being using mobile billing for payments and wish to stop, please text STOP to 89595. 


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership?”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

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Should you encounter any payment issues, you should look to contact your bank to confirm the legitimacy of your transaction as, in some cases, the sensitive nature of Vodpayu's sites can pose transactional hiccups. is operated by Vodfun Ltd.
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At Vodpayu, we pride ourselves on providing a host of online global dating solutions for all of our users to safely and securely explore and enjoy. 

In order for us to assist you with your subscription platform, please provide the email address used to sign up for your account. 

Submit a query to our team